IntroductionWe recognize the importance of protecting the privacy of certain basic personally identifiable information such as names, addresses, email addresses, phone numbers, credit card numbers, and the dates stays collected about our guests and prospective guests (Guest Information). We do not collect Guest Information from individuals unless they provide it to us voluntarily and knowingly. We have adopted this Policy to guide how we and our affiliates use such Guest Information.PurposeThe purpose of this Policy is to establish guidelines for balancing our legitimate business interests in collecting and using Guest Information with guests' expectation of privacy.InformationIt is necessary for us to collect and store Guest Information to provide requested lodging and related services and for billing purposes.SecurityThe security of Guest Information is very important to us. We are committed to protecting the information we collect. We collect only the Guest Information we consider necessary to provide services, serve our legitimate business purposes, and comply with our legal obligations. We exercise care in providing secure transmission and storage of information. Unfortunately, no data transmission or storage is 100% secure. We cannot warrant that all data we transmit, store and collect will be completely secure. We take commercially reasonable efforts to create and maintain firewalls, restricted access and secure socket layers, and other appropriate safeguards to ensure that to the extent we control Guest Information, it is used only as authorized by us and consistent with this Policy, and that Guest Information is not improperly altered or destroyed. Our privacy protection practices help us maintain accurate, timely, complete and relevant information for our business purposes. Our communication system, software and database practices have been designed to aid us in supporting authenticity, integrity and confidentiality.How We Use Guest InformationWe will not sell, trade or rent Guest Information to third parties unless you give your specific permission. We may use Guest Information to offer goods and services we believe may be of interest to you on behalf of ourselves or our affiliates. We may use Guest Information to contact you to inquire or survey about your experience during your stay. We may also create and use aggregate Guest Information that is not personally identifiable to understand more about our Guests. We may utilize third-party service providers to send email or other communications to you on our behalf, including guest satisfaction surveys.Emails about Special Offers and Promotions and Opt-OutIt is our intention to only send email communications that would be useful to you and that you want to receive. When you provide us with your email address as part of the reservation or check-in process, we will place you on our list of customers to receive informational and promotional emails. In addition, customers and visitors to our website are given the opportunity to “opt-in” to receive electronic promotional communications by selecting the option to receive promotional email from us on our website. Each time you receive a promotional email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email or you can “opt-out” at any time by clicking on “Email Promotions” on our website and following the instruction provided there.CookiesOur website utilizes “cookie” technology. “Cookies” are encrypted strings of text that a website stores on a user’s computer. Our website uses cookies throughout the online reservation process to keep together information entered on multiple pages. For example, cookies enable our website to “remember” dates entered at the start of a search for room availability at multiple locations. In addition, cookies are used to: Measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access; and, Provide functionality such as online reservations and other functionality that we believe would be of interest and value to you. The two types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather any personally identifiable information about you apart from what you voluntarily provide us in your dealings with us. Our cookies do not corrupt or damage your computer, programs or computer files. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.Compliance with LawWe may disclose Guest Information to law enforcement agencies, or may be required to disclose it during the discovery process in litigation, pursuant to a court order, or in compliance with any applicable law, regulation, rule or ordinance.Questions or CommentsAny questions or comments that relate to this policy may be directed to Pacific Honu LLC, P. O. Box 26188, Tucson, AZ, 85726, or privacy@pacifichonu.comCopyright and Trademark NoticesAll contents of this website are protected by United States and International Copyright and Trademark law. Any unauthorized use is strictly prohibited and may subject a violator to civil and criminal penalties. All rights reserved.Privacy Protection Policy ChangesIn the future, we may change this policy. All changes will be included on this web site so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This Policy was last updated on February 24, 2011. |
